Signing in and resetting your password

Sign in

Go to lumidara.com and click Sign in, then enter the email and password you signed up with. The short verification check on the page confirms you are a person; it usually ticks itself.

Forgot your password

1. On the sign in page, choose Forgot password.
2. Enter your sign in email. We send you a link to choose a new password.
3. Open the link and set a new password of at least 8 characters.

The link expires after a while, so if it does not work, request a new one.

Change your password

If you know your current password, go to Settings, open the Account tab, and fill in the Password section: your current password, then the new one twice. New passwords need at least 8 characters.

No confirmation email after signing up

Check your spam or promotions folder first. If the link has expired by the time you open it, you land on a page that lets you send a fresh one. You can open the confirmation link on any device, including a different one from where you signed up.

Change the email you sign in with

1. Go to Settings and open the Account tab.
2. Under Sign-in email, enter the new address and choose Change email.
3. We send a confirmation link to both your current address and the new one. Open the link in each email.

Your sign-in email changes once both links are opened. Until then, keep signing in with the old one. This only changes how you sign in. The email your clients see is your business email, on the Business Details tab; see Update your business details.