Change or cancel your plan
Upgrade, downgrade, or move back to the free Starter plan from your Billing page, and see exactly when each change takes effect and what you are charged.
Everything about your plan lives on the Billing page in the sidebar.
Upgrade
Click Change plan and pick a plan. Your first paid plan starts with a free trial when one is available to you, and you add a card at checkout. If you already pay for a plan, an upgrade takes effect straight away and you are charged only for the difference for the rest of this billing period.
Move between Branded and Pro
Downgrading from Branded to Pro takes effect straight away. The unused part of what you paid is credited against your next bill, and features that are only on Branded, like your logo and brand color, stop showing.
Move back to Starter
Choose Starter under Change plan and confirm. This is how you cancel a paid plan.
- You keep your current plan until the end of the billing period you have paid for, then move to Starter.
- When it takes effect, online booking turns off and any scheduled one-off campaigns are unscheduled.
- Your clients, appointments, and history stay in your account. Starter includes up to 5 clients, so if you have more, you can still see them but cannot add new ones.
We email you when you schedule the change and again when it takes effect.
Update your card or download invoices
On a paid plan, click Manage subscription under Payment & invoices to update your payment method or view past invoices.
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