Turn loyalty rewards on or off

Loyalty is optional. Plenty of studios use Lumidara only for booking, and your clients never see points unless you turn loyalty on. It is included on every plan at no extra cost.

Turn it on

Go to Rewards in the sidebar and click Enable Loyalty Rewards.

Choose how clients earn points

On the Rewards page, pick one rule for your whole studio:

• Per visit: a set number of points for every completed appointment. Simple and easy to explain.
• Per dollar: points for every dollar spent, so bigger services earn more.

Points are added when you mark an appointment complete.

Create rewards

Click to add a reward, give it a name, choose whether it is a service or a product, and set how many points it costs. Clients see your rewards and their balance when they sign in to your booking site. When a client wants to use one, you apply it from their appointment or their client profile.

Turning it off

Click Disable Loyalty on the Rewards page. Clients stop earning and redeeming points, and points disappear from your booking site.

If your birthday email mentions bonus points, it is switched back to a plain birthday message when you turn loyalty off, since there would be no points to give.